Refund & Exchange Policy
At Snapstir, we strive to provide our customers with the highest quality products and exceptional service. However, due to the nature of our beverages and for the safety and satisfaction of all our customers, we do not offer refunds or exchanges on any purchases unless the product is damaged or defective upon arrival.
Damaged or Defective Products:
If you receive a damaged or defective product, please contact our customer service team at 9321477368 or letstalk@snap-stir.com within 48 hours of receiving your order. To expedite the process, please provide clear photos of the damaged or defective item along with your order number and contact information. Upon verification, we will gladly provide a replacement or issue a refund for the affected product.
Shipping Errors:
In the event that you receive the wrong item or an incorrect quantity in your order, please notify us within 48 hours of delivery on 9321477368 or letstalk@snap-stir.com. We will promptly rectify the error by either sending the correct items or issuing a refund for the missing or incorrect products.
Cancellations:
Orders cannot be canceled once they have been processed and shipped. Please review your order carefully before completing your purchase to ensure accuracy.
Quality Assurance: We take pride in the quality of our products and adhere to strict quality control measures. If you have any concerns about the quality or taste of our instant premix beverages, please reach out to our customer service team. Your feedback is invaluable to us and helps us continuously improve our offerings.
Contact Us: If you have any questions or need further assistance regarding our refund and exchange policy, please don't hesitate to contact our customer service team at 9321477368 or letstalk@snap-stir.com. We are here to assist you and ensure your satisfaction with every purchase.
Thank you for choosing Snapstir. We appreciate your support and loyalty.